Refund Policy

The Parks and Recreation Department will refund fees for the following only:

  • A 25% service charge assessed prior to the second game or class with no refund to be granted after the second class or game
  • Department cancellation of activity due to inclement weather
  • Department cancellation of activity due to low registration
  • Department cancellation of activity due to mechanical malfunctions
  • In cases of emergency, i.e, death or illness, the deposit of the rental fee paid in advance to secure the rental
  • Inability of class or league to proceed with activity

A 25% service charge will be assessed to all cancellations other than emergencies of rentals of facilities and parks.

Please call Parks and Recreation at 575-541-2550 if you have any further questions.

Returned Check Policy

There will be a service charge on all returned checks as per the City’s Finance Department.