Payment Locations/Cashiers

The Cashiering Program is the central processing center for all payments made to the City of Las Cruces, and is charged with the responsibility of ensuring that all payments collected are in accordance with regulations and with development and implementation of standardized cash receipting and handling procedures. In coordination with the Treasury program and staff, Cashiering staff are responsible for the reconciliation of payments made to the City of Las Cruces. Our mission is to provide payment processing services to City customers, so they can receive courteous, convenient, and timely payment services. 

Where can I pay my bill?

Depending on the type of service, you may need to visit specific City buildings to process payment for services. See below listed services for payment locations.

  1. Utility Bills
  2. General Billing Invoices
  3. Lodger's & Convention Taxes

Payment Arrangements

We encourage you to visit or call immediately to make payment arrangements if you are experiencing a financial hardship. Services that are shut off for non-payment require full payment of the past due balance plus additional fees for re-connection of those services. Find More Payment Assistance Options On The Billing & Receivables Page.

City Hall Treasury Cashiers Window and East Mesa Customer Service Center

City Hall Cashiers and the Cashier station at the East Mesa Customer Service Center will be closed through Wednesday, March 10 and will reopen Thursday, March 11.

Payments may still be made in the drop box in the City Hall lobby (envelopes are available), the drive-by drop box between City Hall and Thomas Branigan Library, and at Western Union.

Utility bills may also be paid online via the City’s website and over the phone. If you have questions about using either the online payment site or paying by phone, please call Utilities Customer Service at (575) 541-2111. Automatic bank drafts are expected to be processed as usual. There may be some delays in payment processing but someone will be collecting and date stamping all payments from the drop boxes daily.

Acceptable Forms of Payment: 

  • Money Order
  • Personal Check (temporary checks not accepted)
  • Cashier Check
  • Credit Card (Discover, Visa, or Master Card)

Payment Methods:

  • By Mail - You can mail in payments to:
    City of Las Cruces
    Attn: Cashiers
    PO Box 20000
    Las Cruces, NM 88004
  • Window drop box City Hall Only- A drop box is available next to the City Hall cashier window for convenient payment.
  • Drive-up drop box City Hall Only- A drive-up drop box is located between Las Cruces City Hall and Thomas Branigan Memorial Library. This drop box is available after hours. Payments submitted to the drop box on Saturday and Sunday, or after 8:00 am Monday through Friday will be processed the following business day.