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The original item was published from 11/14/2022 12:18:16 PM to 12/9/2022 12:00:01 AM.

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Posted on: November 14, 2022

[ARCHIVED] RoadRUNNER Transit to Begin a Zero Fare Trial Program

People getting on a city bus

RoadRUNNER Transit will begin a zero-fare trial period that will go into effect Monday, Nov. 28, 2022. No rider will have to pay a fare to use the City’s transit services.

Zero fare will remain in place indefinitely to allow time to assess the feasibility of making zero fare a permanent feature of the transit service. All fixed routes for RoadRUNNER Transit buses and Dial-A-Ride services will be zero fare. The eligibility for Dial-A-Ride and the ride scheduling process will remain unchanged.

City Councilor Johana Bencomo, who represents Council District 4, strongly supports the establishment of zero fare and is excited for the program to begin.

“Since being elected to serve the people of Las Cruces, I have made projects that lift our hard-working families out of poverty, like zero fare, a top priority,” Bencomo said. “I’m proud to say that other members of the City Council, City administration, and the community are standing together to remove another barrier to economic equity.

“This change is about so much more than just affordability. It is also about accessibility and sustainability. This is an investment in the overall health of our community.”

Access to transportation is essential for everyone to achieve a good quality of life. Zero fare will help make it easier for people to access jobs, medical services, education, shopping, and social activities regardless of their financial status.

By federal law, if fixed route service is zero fare, ADA demand response service, such as Dial-A-Ride, also must be zero fare. Non-ADA senior citizen trips on Dial-A-Ride will also be zero fare for this trial period, although that is not federally mandated.

RoadRUNNER Transit anticipates having sufficient capacity to meet increased ridership on fixed route bus services. Rider demands for service on Dial-A-Ride will be monitored closely during the zero-fare period.

In association with zero fare service, RoadRUNNER Transit will be issuing a written Passenger Code of Conduct. These rules will help riders understand what is expected of them when using RoadRUNNER Transit to help make the transit service inviting, efficient, and safe for all who want to use the system.

Information about RoadRUNNER routes, including the Passenger Code of Conduct, can be found on RoadRUNNER Transit website, at or by calling 575/541-2500. Information about Dial-A-Ride is available by calling 575/541-2777.

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