On Friday, March 10, 2023, an error occurred that debited 378 bank accounts of City of Las Cruces customers who utilize automatic bank draft services to pay their monthly bill.
The City’s Financial Services Department is correcting the issue and all accounts will be credited as soon as possible. Any fees a customer receives due to the error will be reimbursed by the City of Las Cruces.
All customers affected by this error will be individually notified by email or letter.
The City of Las Cruces apologizes for any inconvenience this may have caused. Please contact Luisa Benavidez at 575/541-2131, or email Treasury@lascruces.gov with any questions.