Las Cruces Utilities (LCU) encourages both residential customers and business owners looking for financial help with utility bills to call Customer Central at 575-541-2111 as quickly as possible. Local LCU representatives will assess your needs and find the best options for you or your business.
The funding is available thanks to Las Cruces City Council approving a $1.1 million economic relief measure in early April due to the Coronavirus pandemic. A portion of that relief funding goes to LCU to financially assist customers – whether residential or business - who have fallen behind on their payments or are about to.
“Local businesses have been particularly affected by the Stay at Home Emergency Order in effect in New Mexico,” said Jose Provencio, Las Cruces Utilities, deputy director Business Services. He explained the process will be new and LCU representatives will work with residents or businesses one-on-one and line up the assistance needed. LCU wants to work with customers, especially during these trying times; a simple phone call to Customer Central at 575-541-2111 starts the process.
Las Cruces Utilities can be contacted at 575-528-3500 Monday through Friday from 8 a.m. to 5 p.m. and provides services to approximately 100,000 Las Cruces residents and businesses.
City of Las Cruces news releases are available on the home page of the City website at las-cruces.org under News & Announcements and can be translated into Spanish and multiple other languages using the Select Language feature on the lower right side of the page.