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The original item was published from 10/1/2020 4:31:00 PM to 11/8/2020 12:00:01 AM.

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Posted on: October 1, 2020

[ARCHIVED] Utilities Payment Dropbox Out of Service - Alternate Payment Options Available

Las Cruces City Hall

The City of Las Cruces Utilities (LCU) Payment Dropbox located in the parking lot between City Hall and Thomas Branigan Memorial Library is temporarily out of service.  Beginning Monday, October 5, customers may make payments at the two cashiering stations located within the Customer Service area of City Hall (700 N. Main Street), during regular business hours. 

The Customer Service area is located in the east wing of City Hall. Masks and social distancing will be enforced to assure COVID safe practices are maintained throughout City Hall.  

Payments can still be made through: 

Pay by Phone 

Available 24 hours a day. Call our toll-free number at (866) 426-9757 to pay your utility bill by phone. American Express, Visa, MasterCard and Discover Cards Accepted. Available in English and Spanish. There is no service fee applied when paying by phone. 

Pay Online  

Please have your account number and Customer ID available. 

Pay with cash at the following Western Union Locations:
 (A service fee of $1 will be applied to the total payment amount) 

  • Check N Go - 400 North Telshor Boulevard Suite D 
  • Lowes Fiesta Foods Number 57 -2180 North Main Street 
  • Lowes Fiesta Foods Number 58 - 1410 East Missouri Avenue 
  • Mr. Payroll - 2240 Missouri Avenue 
  • Quick Check - 5245 Porter Drive 

Pay by Mail 

Send payment to:
City of Las Cruces
P.O. Box 20000
 Las Cruces NM 88004-900 


Going paperless saves trees and time. If you are interested in receiving your Utility bill electronically, please use our online form to start receiving your bill via email. 

If you have questions regarding your bill or payment, please call customer service at (575) 541-2111.

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