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The original item was published from 10/1/2020 4:45:07 PM to 11/8/2020 12:00:01 AM.

News Flash

City Manager Report

Posted on: October 1, 2020

[ARCHIVED] Utilities Payment Dropbox Out of Service - Alternate Payment Options Available

Las Cruces City Hall

The City of Las Cruces Utilities (LCU) Payment Dropbox, in the parking lot between City Hall and Thomas Branigan Memorial Library, is temporarily out of service. Beginning Monday, Oct. 5, customers may make payments at the two cashiering stations within the Customer Service area of City Hall, 700 N. Main Street, during the regular business hours of 8 a.m. to 5 p.m. 

The Customer Service area is in the east wing of City Hall. Masks and social distancing will be enforced to assure COVID safe practices are maintained throughout City Hall.

Payments can still be made through: 

Pay by Phone 

Available 24 hours a day. Call our toll-free number at 866/426-9757 to pay your utility bill by phone. American Express, Visa, MasterCard and Discover Cards Accepted. Service is available in English and Spanish. There is no service fee applied when paying by phone. 

Pay Online  

Please have your account number and Customer ID available. 

Pay with cash at the following Western Union Locations:
 (A service fee of $1 will be applied to the total payment amount) 

  • Check N Go - 400 N. Telshor Boulevard, Suite D 
  • Lowes Fiesta Foods Number 57, 2180 N. Main St. 
  • Lowes Fiesta Foods Number 58, 1410 E. Missouri Ave. 
  • Mr. Payroll, 2240 Missouri Ave. 
  • Quick Check, 5245 Porter Drive.

Pay by Mail

Send payment to:
City of Las Cruces
P.O. Box 20000
Las Cruces NM 88004-900


Going paperless saves trees and time. If you are interested in receiving your Utility bill electronically, please use our online form to start receiving your bill via email. 

If you have questions regarding your bill or payment, call customer service at 575/541-2111.

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