News Flash

News Releases

Posted on: October 7, 2020

Utilities Drop Box Repaired and is Now Operational

An undated photo of one of the lion statues in front of Las Cruces City Hall

The Las Cruces Utilities (LCU) dropbox for payments, in the parking lot between Las Cruces City Hall and Thomas Branigan Memorial Library has been repaired and City utilities customers can again put check payments in the dropbox.

Due to the damage, plans are underway to soon replace the current, older dropbox with a sturdier, easier-to-use model.

LCU customers are also reminded that cashiers are open with two stations only to accept payments at City Hall, 700 N. Main St. Those stations are open from 8 a.m. until 5 p.m. Monday through Friday.

Customers can pay utility bills with cash, check, or credit card. New line patterns for customer safety have been established. Additionally, the location for the payment drop box inside City Hall has been moved to the lobby to comply with applicable health and safety guidelines.

To avoid possible slow service from the reduced capacity, LCU customers are encouraged to use the pay-by-phone and online bill pay services. Information on how to access these services and other ways to pay their monthly bill is on the City website, at https://www.las-cruces.org/1238/More-Ways-To-Pay.

The LCU payment drop box was vandalized late Wednesday, Sept. 30, or early Thursday, Oct. 1. Any LCU customers who submitted drop box payments between 8 a.m. Wednesday, Sept. 30, and 8 a.m. Thursday, Oct. 1 should verify the payment was received by calling LCU Customer Service at 575/541-2111. If it was not received, then their payment and personal information on their payment may have been stolen from the box.

Customers using the dropbox should only be putting checks and their bill stubs in the dropbox. However, the checks and stubs contain personal information, such as utility account numbers, names and addresses, and possibly phone numbers. This is personal information but is not protected information.

For more information, call LCU Customer Service at 575/541-2111.

Facebook Twitter Email

Other News in News Releases

A group photo of the Las Cruces City Council, who will serve from January 2020 through December 2023

No City Council Meeting on November 30

Posted on: November 24, 2020
Orange barrels on street

Alameda Boulevard Lane Closures

Posted on: November 24, 2020
COVID-19

JIC Notes November 24, 2020

Posted on: November 24, 2020
Glow together Las Cruces

Las Cruces Glows Together Despite COVID-19

Posted on: November 23, 2020
Orange barrels on street

Lane Closure Notice for Mesa Grande Drive

Posted on: November 20, 2020
Orange barrels on street

La Colonia Avenue Shoulder Work

Posted on: November 19, 2020
Orange barrels on street

South Telshor Boulevard Lane Closure

Posted on: November 18, 2020
Transit Bus

Disadvantaged Business Enterprise Program

Posted on: November 18, 2020
i-25 Construction Project

Construction Suspended on I-25 Project

Posted on: November 18, 2020
An undated photo of one of the lion statues in front of Las Cruces City Hall

Restriping of Parking Lots at City Hall

Posted on: November 17, 2020
Police lights

Apartment Fire Quickly Extinguished

Posted on: November 16, 2020
Leif Everett Hayman

Missing Las Cruces Man Located

Posted on: November 16, 2020
Orange barrels on street

North Telshor Boulevard Median Improvement

Posted on: November 12, 2020
A group photo of the Las Cruces City Council, who will serve from January 2020 through December 2023

City Council to Meet November 16

Posted on: November 12, 2020
Orange Barrel in the middle of the roadway with vehicles in the background

Shoulder Work on Mall Drive

Posted on: November 12, 2020
Munson Senior Center

Munson Senior Center Closure

Posted on: November 10, 2020
Orange barrels on street

Lane Closure for S. Main Street

Posted on: November 6, 2020
Orange barricade

Lane Closure on S. Telshor Boulevard

Posted on: November 5, 2020
Orange Barrel in the middle of the roadway with vehicles in the background

Road Closure Notice for Espanola Street

Posted on: November 3, 2020
Valentin Nunez Arrest Mug

Suspect in Oct. 15 Stabbing is Arrested

Posted on: October 26, 2020
Tashiro Drive

Tashiro Drive Road Closure Notice

Posted on: October 16, 2020
person watering plants

Fall / Winter Water Restrictions

Posted on: October 7, 2020
Census impersonators

Beware of Fake Census Workers

Posted on: October 6, 2020
Teen Reading a book

Teen Study Services

Posted on: September 8, 2020
child coloring with crayons

Out-of-School Time Tutoring Services

Posted on: September 4, 2020