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The original item was published from 5/21/2019 12:55:09 PM to 5/28/2019 12:00:04 AM.

News Flash

City Manager Report

Posted on: May 21, 2019

[ARCHIVED] RoadRUNNER Transit Amends Transit Tariff

RoadRUNNER Black and White Logo

Customers of RoadRUNNER Transit will pay less for day passes as one of the benefits that comes with the approval of the amendment to the RoadRUNNER Transit tariff, which was approved by City Council at its Monday, May 20 meeting. With the approved amendment, the cost of day passes will decrease, and the use of bus transfer cards and bus tokens will be eliminated. Changes will go into effect immediately with a grace period to honor already purchased transfers and tokens.

Other approved changes to the tariff are clarifying the language pertaining to senior citizen fares on the Dial-a-Ride service; enabling current City employees to ride RoadRUNNER Transit by presenting their valid employee identification card; establishing fixed-route reduced fare qualification cards with photo IDs, to include a fee for the replacement of this card; and, simplifying the bag limit policy to make it easier to understand and more fair to all riders.

“By eliminating transfers, our customers can now purchase day passes for the cost of two one-way trips or $2 for our fixed routes and only $1 for riders qualifying for reduced fares,” explained Mike Bartholomew, administrator. “The day pass will be good for unlimited trips during the day, regardless of which route or which bus stop the passenger boards.”

Tokens will also be discontinued. Any tokens in circulation will remain valid for a single bus ride fare and two tokens can be converted to a single day pass. Bus transfer cards will be issued for 30 more days to allow time for riders to become aware of the new lower cost day passes. Tokens will continue to be accepted on the buses but will no longer be available for sale.

Dial-a-Ride will also be affected by the amendment. Effective within 30 days of approval of the revised tariff, all qualified senior citizens will pay the same $2 fare as qualified ADA customers as was originally established in 2008 tariff amendment. “There is no fare for single trips to and from a City-operated senior programs site, such as meal services, for all riders,” Bartholomew said. 

“Our transit tariff was long overdue for an update that aligns with our strategic goals for better customer service,” said Lynn Gallagher, director, Quality of Life. “This opens the door for many other improvements we have in line to provide a transit service that works for the greater Las Cruces area.”

For information, contact Bartholomew at 575/541-2500 or by email at mbartholomew@las-cruces.org. The Mesilla Valley Intermodal Transit Terminal (MVITT) is at 300 W. Lohman Avenue. Transit routes and other information is available at http://roadrunner.las-cruces.org. Follow RoadRUNNER transit on Facebook @RoadRUNNERTransit.

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