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The original item was published from 4/14/2021 3:02:52 PM to 4/17/2021 12:00:00 AM.

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Posted on: April 14, 2021

[ARCHIVED] Utilities Online Bill Pay Unavailable Wednesday Evening Due to Scheduled System Upgrade

Image of gentleman using the computer

Beginning at 8 p.m. Wednesday, April 14, City Utilities customers will be unable to access the online payment and telephone payment functions due to a system upgrade.


These electronic payment functions, on-line and telephone, are anticipated to be available again by 8 a.m. Thursday April 15. If these functions continue to be affected by the upgrade on April 15, customers may call (575) 541-2111 to speak with a Customer Central representative. All other methods of payment are unaffected by the upgrade.

 

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