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The original item was published from 7/30/2021 12:20:00 PM to 8/3/2021 12:00:00 AM.

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Kudos to the City

Posted on: July 30, 2021

[ARCHIVED] Kudos to Lorie Grijalva, Customer Service Representative

Lorie Grijalva

To: Lorie Grijalva, Customer Service Representative

From: Penny McClarin, Resident

"Today I spoke with Lorie Grijalva in the utilities department. I noticed my CLC bill was much higher for the last 3 months. Lorie was such a pleasure to speak with and very knowable is explaining what the issue might be. She scheduled an appointment to have our meter checked and then sent me the link so I can get set up to review my billed consumption using Utility Hawk. Please note you have an exceptional employee in Lorie and just wanted to let you know I truly appreciate her help and kindness." - Penny McClarin

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