What should citizens do/not do when they see discolored water?

Although the discolored water has no health risks associated with it, if you choose not to use it, turn off all your taps and please notify the Las Cruces Utilities Dispatch at 575-526-0500 so we can arrange for the system to be flushed in your area. As soon as flushing is complete, run your cold water taps to clear the discolored water from your own lines.

We recommend that you wait to do your laundry until the discolored water clears, so that your clothing and other items in the washing machine are not stained.

For more information, please refer to our Red Water Fact Sheet (PDF).

Show All Answers

1. Sometimes my water looks reddish, dark, or dirty. What is it?
2. Why does discolored water occur?
3. How does the Las Cruces Utilities Water Section get rid of discolored water?
4. What should citizens do/not do when they see discolored water?
5. Why does my water have a rotten egg / sulfur smell?
6. What is the source of our drinking water?
7. What can I do if my pressure is too high or too low?
8. Why is there water coming out of the street?
9. Is bottled water better than City water?
10. When are my watering days?
11. When construction trucks are getting water from a fire hydrant, are they billed?